Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the petrelocation.in website (the “Website”) and any services provided by petrelocation.in (referred to as “we,” “us,” or “our”). By using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Website Use

1.1. You must be at least 18 years old to use this Website or have the consent of a parent or guardian.

1.2. You agree not to use the Website for any unlawful or prohibited purposes.

2. Privacy Policy

2.1. Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.

3. Intellectual Property

3.1. The content, logos, trademarks, and other intellectual property on the Website are the property of petrelocation.in. You may not use, reproduce, or distribute this intellectual property without our express written consent.

4. User Submissions

4.1. If you submit any content or information to the Website, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display that content.

5. Disclaimer

5.1. The content on the Website is provided for informational purposes only. We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the information. Reliance on any information from the Website is at your own risk.

6. Limitation of Liability

6.1. To the extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website.

7. Indemnification

7.1. You agree to indemnify and hold petrelocation.in, its officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of your use of the Website or violation of these Terms.

8. Changes to Terms

8.1. We may revise these Terms at any time without notice. By continuing to use the Website, you agree to be bound by the updated Terms.

9. Termination

9.1. We reserve the right to terminate your access to the Website at our discretion, without notice, for any reason, including if you violate these Terms.

10. Governing Law

10.1. These Terms are governed by and construed in accordance with the laws of Gurugram, Haryana, India, and any disputes will be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

11. Pet-Related Terms and Conditions

11.1. Pet Health: It is the responsibility of the pet owner to ensure that their pet is in good health and fit for travel. We may require a health certificate or veterinary documentation, as needed.

11.2. Pet Behavior: While we make every effort to ensure the comfort and safety of your pets during transportation, pet owners are responsible for their pet’s behavior. Aggressive or disruptive behavior may affect the safety and well-being of other pets and handlers.

11.3. Pet Documentation: It is the pet owner’s responsibility to provide accurate and up-to-date documentation, including vaccination records, microchip information, and any permits or licenses required for pet transportation.

11.4. Pet Crate/Carrier: If your pet is transported in a crate or carrier, it must meet the required size, ventilation, and safety standards. We can provide guidance on suitable crates if necessary.

11.5. Pet Care During Transit: Our team is dedicated to ensuring your pet’s comfort during transit. However, pet owners should provide clear instructions for feeding, medications, and any specific care requirements.

11.6. Pet Monitoring: We may have the capability to monitor pets during transit. Pet owners will be informed of any monitoring processes and their purposes.

11.7. Pet Safety: We take all necessary precautions to ensure the safety of pets during transportation. However, unforeseen circumstances such as weather delays or transportation issues may occur. Pet owners should understand and acknowledge these potential risks.

11.8. Pet Owner Responsibility: Pet owners agree to provide accurate contact information and be available for communication during their pet’s transportation.

11.9. Pet Relinquishment: In the event of unforeseen circumstances that require pet relinquishment (e.g., legal issues, quarantine requirements), pet owners agree to cooperate with the petrelocation.in team to ensure the pet’s well-being.

11.10. Pet Insurance: Pet owners are encouraged to consider pet insurance for unexpected medical expenses during transportation. We do not provide pet insurance and are not responsible for such expenses.

11.11. Pet Release Forms: Depending on the destination, pet owners may be required to sign release forms acknowledging their understanding of the risks and responsibilities associated with pet relocation.

11.12. Refusal of Service: We reserve the right to refuse pet transportation services if we believe that the pet’s health, safety, or well-being may be compromised during the journey.


Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@petrelocation.in
Phone: +91 885-108-7878
These Terms and Conditions were last updated on 31 August 2023.